Training

Seminars

For presenter fees and availability email formoralcourage@gmail.com. Customized versions of seminars are also available.

For a printable version of the workshop descriptions, please scroll to the bottom of the page.


  1. Addressing Interpersonal and Organizational Conflict
  2. Advanced Ethical Issues
  3. Creating Ethical Organizations
  4. Dialogue on Dilemmas
  5. Ethical Action in Challenging Times
  6. Ethical Action: The Lessons of Penn State and Second Mile
  7. Ethical Boundaries: Avoiding the Slippery Slope
  8. Ethical Practice in Supervision
  9. Ethics and Domestic Violence
  10. Ethics in Administration
  11. Ethics in Professional Education
  12. Know Your Code, Live Your Code
  13. Managing Risk through Ethical Practice
  14. Moral Courage
  15. Moral Courage and Ethical Action for Nonprofit Leaders
  16. Out of the Office: Ethical Practice in In-Home Care
  17. Professional Ethics and Social Networks
  18. Social Work Licensure Review Course
  19. Straight Talk About Professional Ethics
  20. Strategies for Fostering Organizational Change
  21. The Ethics of Attraction
  22. The Ethics of Practice with Minors
  23. The Ethics of Professional Practice in Rural Settings
  24. The Ethics of Responding to Clients and Crime
  25. The Visible Helper:  Navigating Our Public and Private Selves



1.  Addressing Interpersonal and Organizational Conflict

As in most areas of life, opportunities for conflict abound in organizations. Board members may disagree with one another about CEO candidates, new initiatives, or assuming a particular level of financial risk. Members of the management team may clash with each other about strategic directions, budget priorities, or recessionary cuts. Board members and paid staff may conflict over fundraising prospects, organizational growth, or the cultivation of new trustees.

This workshop addresses how organizations can move from conflict-avoidance to conflict management and the skills needed to foster positive outcome in the event of disagreements. The session draws on the literature on intrapersonal and interpersonal perspectives on conflict to help participants weigh options and practice strategies for successfully resolving organizational conflicts. Participants will:
  • Understand the nature of conflict in the nonprofit, academic, or corporate settings
  • Understand the role of leaders in preventing, managing, and reducing conflict
  • Learn about one’s own conflict style, influencing style, and attitudes toward conflict
  • Be familiar with general model for managing conflict situations
  • Practice conflict management skills: neutral inquiry; SBI, crucial conversations, win-win problem-solving
  • Apply skills and strategies to personal or provided cases.
  • Be familiar with resources on conflict management
Seminar length: 1-4 hours

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2.  Advanced Ethical Issues

Social workers, psychologists, nurses and other helping professionals are not immune to ethical challenges as they strive to address difficult situations with scarce resources and increased pressures for productivity and efficiency. Often the dilemmas these professionals face are not simply a choice between right and wrong, but between two imperfect choices.

This program is intended to build upon earlier ethics training and assist participants in examining difficult ethical dilemmas. After a review of core ethical principles and a decision making framework, participants will discuss complex ethical dilemmas provided by the instructor as well as those generated by the group, to determine options for addressing vexing ethics challenges. In particular, participants will:

  • Review the major standards for ethical practice in the helping professions
  • Learn a model for examining ethical dilemmas
  • Apply the standards and model to at least two cases drawn from different fields of practice and different levels of intervention
  • Identify resources for lifelong learning

Seminar length:  2-6 hours. Longer sessions allow for greater depth and discussion.

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3.  Creating Ethical Organizations

Whether in the public, nonprofit, or corporate sector, organizations exert powerful influences on those who work within them and those whom they serve. It is easy to identify unethical organizations, those brought down by dishonesty, deception, greed, or corruption. It’s more challenging, though, to identify the building blocks of ethical organizations and to benchmark where any given organization is on the continuum between greatness and disaster.

This workshop examines the roles that leadership, culture, mission, and policies play in inviting or inhibiting organizational and individual integrity. Participants will use cases to examine the ethical health of an organization and to design strategies for improving the ethical climate in various types of settings.

At the conclusion of the workshop, participants will be familiar with:
  • Research on the effect of leadership and leaders on ethical organizations
  • Research on the roles that corporate culture, norms, mission and policies play in enhancing or inhibiting ethics.
  • Kidder’s paradigm for classifying dilemmas, as applied to organizational matters
  • Strategies for evaluating the health of an organization’s ethical climate.
  • The link between moral courage and organizational ethics
  • Resources for support and continuing education in organizational ethics
Seminar length: 1-6 hours. Longer sessions allow for greater depth and discussion.

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4. Dialogue on Dilemmas

Though ethical dilemmas are a common and often vexing aspect of professional practice, few opportunities exist to safely and thoughtfully explore them. This seminar creates such a space. The seminar begins with a review of the sources of dilemmas and systems for categorizing and resolving them. The remainder of the session is devoted to facilitated discussion about group- or instructor-generated dilemmas.

Participants in this seminar learn:

  • Five sources of dilemmas
  • Nine core ethical standards
  • The ABCDE model for ethical decision making
  • Kidder's paradigm for classifying dilemmas
  • Creative strategies for solving particular dilemmas
  • Seven resources for continued ethical development

Seminar length:  2-4 hours. Longer sessions allow for greater depth and discussion.

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5. Ethical Action in Challenging Times

Whether in the board room or the locker room, the classroom or the dining room, most of us are at some time confronted with the choice to speak up in defense of an ethical principle such as honesty, fairness, or justice. “Ethical action” is our capacity to respond when the situation arises. Such actions, while valuable, do not usually come easily or naturally. Yet their expression is important for the well-being of our relationships, our organizations and our communities.

In this session, participants engage in dialogue about ethical action, the pressures not to do “the right thing", and the skills and resources we all can draw on to act with moral courage. In particular, participants will:
  • Learn about moral courage, role models for moral courage, and the barriers to acting ethically
  • Understand the ethical principles and standards upon which ethical actions rest
  • Discover options for ethical decision making and strategies for acting effectively on those decisions
  • Identify resources for lifelong learning

Seminar length: 2-6 hours. Longer sessions allow for greater depth and discussion.

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6. Ethical Action: The Lessons of Penn State and Second Mile


In 2011, a grand jury indictment in Pennsylvania sparked outrage over 20 years of individual and institutional failure to detect and act on the systemic abuse of minors. Why didn’t people who heard about or observed heinous acts speak up? When they did speak up, why didn’t anyone take action? Why did investigations fail to lead to meaningful results? The public outcry about these questions is lined to another significant, more personal question, “What if I was one of the observers? Would I have behaved differently?”

This program uses the Penn State/Second Mile scandal to examine the concept of moral courage. What opportunities existed for ethical action? What led to failures to act? How can those lessons be applied to our own lives to strengthen our own families, institutions, and communities? Participants will:
  • Learn about moral courage, moral cowardice, and the barriers to acting ethically.
  • Examine facts related to Penn State and The Second Mile and identify lapses in ethical action.
  • Learn three tools that can assist change agents in standing up for ethical principles.
  • Use the Penn State/Second Mile case to identify strategies for carrying out ethical decisions.
  • Know about resources for further information on ethics.

Seminar Length: 1-4 hours. Longer sessions allow for greater depth and discussion.

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7. Ethical Boundaries: Avoiding the Slippery Slope

Codes of ethics in the health and helping professions all address the avoidance of conflicts of interest and in particular the potential for damage from dual relationships. In this seminar, participants will explore the array of boundary issues that are common to professional practice and the conflicts of interest that can result. Through discussion, participants will utilize decision-making strategies to learn how to avoid such dilemmas, and how to set clear, appropriate and culturally sensitive boundaries when such conflicts are unavoidable.

At the conclusion of this session, participants will:

  • Be able to identify conflicts of interest and understand dual relationships and sexual impropriety as particular forms of conflicts of interest
  • Distinguish between avoidable dual relationships and those that are not
  • Understand the variables to weigh in responding appropriately to unavoidable dual relationships
  • Apply the knowledge and skills for boundary setting to case examples
  • Be familiar with the resources for learning more about dilemmas in this domain of practice

Seminar length: 1-4 hours. Longer sessions allow for greater depth and discussion.

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8. Ethical Practice in Supervision

Corporate wrongdoing, plagiarism cases and other scandals are but a few recent examples of lapses in ethical conduct in modern-day America . Helping professionals are not immune to ethical challenges as they strive to address difficult situations with scarce resources and increased pressures for efficiency. Supervisory personnel bear additional responsibility in helping to guide appropriate conduct in their supervisees.

This workshop reviews key ethical principles for effective supervision and the resources and strategies to successfully implement them. Participants will apply key principles to case vignettes drawn from supervisory practice. In attending the seminar participants will:

  • Be familiar with the major tenets on supervision in the ethical codes of the APA, ACA and NASW
  • Learn recent findings about ethics complaints as they relate to supervisory activities.
  • Practice strategies for weighing and resolving ethical dilemmas in supervision
  • Identify resources for continued learning

Seminar length: 1-4 hours. Longer sessions allow for greater depth and discussion.

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9. Ethics and Domestic Violence

Staff and volunteers in the field of partner violence face multiple risks and challenges in upholding their ethical obligations while responding to the needs of their clients in a volatile service environment. This seminar examines some of those ethical and clinical tensions and introduces strategies to address them.

In this session participants will:

  • Recognize the ethical and clinical tensions in services in the field of interpersonal violence
  • Will be familiar with four key concepts in ethics: confidentiality, conflicts of interest, boundaries and self-determination
  • Learn an ethical decision making strategy
  • Apply the model to cases related to the four key concepts
  • Engage in problem-solving around commonly occurring ethical dilemmas in this field
  • Identify resources for continued learning

Seminar length: 1-4 hours. Longer sessions allow for greater depth and discussion.

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10. Ethics in Administration

Whether in the public, corporate or nonprofit sector, individuals in administrative and leadership positions face unique challenges as they strive to balance competing demands, values, and constituencies. With such responsibilities also come great powers. It is easy to identify leaders who have used their positions to improve communities and create healthy and effective workplaces. Unfortunately, it is perhaps easier to identify administrators whose decisions were personally ruinous as well as destructive to employees and customers.

This session will examine the competing values that create ethical dilemmas in leadership, describe a process for resolving dilemmas and discuss the resources administrators can draw on for inspiration and action in difficult situations. Participants will have the opportunity to apply these insights to ethical dilemmas drawn from various administrative roles and settings.

At the conclusion of the session participants will:

  • Understand ethical dilemmas arising from competing interests
  • Possess a framework for classifying dilemmas
  • Understand a six-step strategy for resolving ethical dilemmas
  • Understand the principles of moral courage and the barriers to acting with courage
  • Be able to apply these concepts to at least one dilemma arising in leadership or administrative positions
  • Be knowledgeable about inspirational and educational resources for ethical action by administrators.

Seminar length: 2-6 hours. Longer sessions allow for greater depth and discussion.

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11. Ethics in Professional Education


Faculty and field instructors play multiple, significant roles in the preparation of the next generation of professionals. They are teachers, mentors, evaluators, supervisors, and also learners, as students expose them to novel problems and questions. This session is designed to help participants comfortably undertake those roles, addressing fundamentals of professional ethics, ethical decision making, and ethical action, as well as group problem solving on commonly occurring classroom and practice dilemmas.

At the end of the workshop, participants will be familiar with:

  • Five sources of dilemmas
  • Kidder’s paradigm for classifying dilemmas
  • Nine core ethical standards
  • The six-question model for ethical decision making
  • Moral courage as a foundation for ethical action
  • Strategies for applying these concepts to scenarios common to supervision, teaching and student placements
  • Strategies for ethically managing vexing classroom scenarios
  • Resources for support and continuing education in education and ethics

 Seminar length: 2-6 hours depending on level of application.

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12. Know Your Code, Live Your Code

Doreta sees an elderly driver in a mall parking lot sideswipe a parked car and hit it again while maneuvering into a parking space.

Fred knows his son is having an extramarital affair and his daughter-in-law suspects nothing.

Sam and Jenna’s teenage daughter is aware of a “cheating ring” at her high school. Sam believes she should keep her mouth shut and Jenna believes she should speak up.

Corporations and professional groups use ethics codes to set forth their standards and regulate compliance. How do individuals decide what code to live by? How can individuals become their own ethicists? People construct their codes from various sources: faith traditions, family values, personal experiences and rules and laws. But sometime the challenge is in articulating a coherent personal code that we can stand by through thick and thin.

In this thought provoking and lively workshop, participants will:
  • Define their core principles
  • Understand the sources and nature of personal values
  • Consider and construct a personal code
  • Test the code against the challenges of everyday life.
  • Learn about and develop resources for support and continuing education in ethics

Session length: 4-6 hours

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13. Managing Risk through Ethical Practice

Ethical practice has received increased attention in the past decade as a result of concerns about managing malpractice risk, assuring quality service delivery and demonstrating professional competence to the satisfaction of clients, stakeholders and regulatory agencies. Paralleling this sensitivity is the concern that ethical vulnerability has also skyrocketed - cases are increasingly complex and multidimensional, the "stakes" of bad decisions are high, and the available resources to address client needs are shrinking while pressures for efficiency are rising.

This workshop will review some of these ethical pressures and the strategies to effectively deal with them. At the conclusion of the day you will:

  • Be familiar with the profession's code of ethics and nine ethical standards that transcend helping professions
  • Be able to apply ethical decision making to case examples from across the practice spectrum
  • Understand how research on ethics complaints, violations and malpractice claims can help improve your practice,
  • Be familiar with resources to enhance ethical decision making, and
  • Be able to identify red flags associated with ethically risky practice

Seminar length:  2-6 hours. Longer sessions allow for greater depth and discussion. The session is customizable for various disciplines.

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14.  Moral Courage

From baseball fields to board rooms, the daily news is filled with examples of lapses in ethical conduct. Many of today's scandals were years in the making. How did they get this far without anyone standing up to say, "This is wrong."? Could well-intentioned people, acting with moral courage, have affected the course of events before they got out of hand?

In all walks of life, ethical challenges arise not in knowing the right thing to do, but in doing the right thing under adverse circumstances in a corrupt organizational climate or amid a risk to one's livelihood. Yet without the courage to stand for those standards we value, what meaning do the standards have?

In this session, we'll discuss the pressures not "to do the right thing", and the skills and resources we all can draw on to act with moral courage. Participants will:

  • Understand definitions and examples of moral courage
  • Identify situations that call for moral courage
  • Understand the barriers to acting on ethics
  • Develop strength and confidence in ethical action
  • Discover resources for continued learning

Seminar length:  1-6 hours. Longer sessions allow for greater depth and discussion.

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15.  Moral Courage and Ethical Action for Nonprofit Leaders

Vast pressures face today’s executives, managers, board members and employees. A core capacity for successful leadership is the willingness to act on principle in the service of the organization, even if it means taking positions that are unpopular. While knowledge and skills are required to detect impropriety or other areas of organizational risk, a vital third component is the willingness to act in order to lead with integrity. This workshop introduces the concept of moral courage and the barriers that can impede ethical action, and provides tools and exemplars to overcome those barriers.

Participants in this session will:

  • Learn definitions of moral courage and the distinction from physical courage
  • Be familiar with at least one case of failings in moral courage
  • Understand the nine barriers to acting with courage
  • Learn at least three strategies for engaging in ethical action
  • Apply the course concepts to personal cases or provided vignettes.
  • Be familiar with resources on moral courage and ethical action

Seminar length:  1-6 hours. Longer sessions allow for greater depth and discussion.

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16. Out of the Office: Ethical Practice in In-Home Care

Practitioners in many health and helping professions deliver their services outside the office environment. While natural settings such as clients' homes and communities offer great therapeutic advantages, they may also give rise to complex or unanticipated ethical challenges.

In this session, participants will learn about the unique features of natural settings, be come familiar with a user-friendly model for ethical decision making and apply it to dilemmas arising in a variety of non-office environments. At the conclusion of this session, participants will:

  • Learn the ABCDE model for making ethical decisions
  • Identify ethical dilemmas that are unique to practice in natural settings
  • Demonstrate ethical decision making using the ABCDE model of ethical decision making
  • Identify resources for continued learning

Seminar length:  1-6 hours. Longer sessions allow for greater depth and discussion.

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17.  Professional Ethics and Social Networks

The emergence of online networking through sites such as Twitter and Facebook creates unique challenges in the application of familiar ethical and managerial concepts. Client privacy, public relations and marketing, worker self-disclosure, conflicts of interest and informed consent all take on new form and complexity in light of technological advances.

This workshop introduces the features of social networking and explores the risks and rewards of conscious use of networking sites in professional practice. Participants in this seminar learn:
  • Features, controls, uses, and misuses of Facebook, Twitter, Google, LinkdIn, and YouTube and other OSN sites
  • The ways in which social networking may be used to advance personal, professional, organizational, and therapeutic goals
  • Practical and ethical considerations in boundary setting, self-disclosure, confidentiality, and professional integrity
  • The imbedded hazards in access to clients’ sites, workers’ sites, and in linkages between the two.
  • Illustrative case examples
Seminar length: 2-4 hours. Longer sessions allow for greater depth and discussion.

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18.  Social Work Licensure Review Course

Forty-nine US states and all Canadian provinces use the Association of Social Work Boards (ASWB) examinations as one criterion for social work licensure. Social work students and practitioners typically experience anxiety about the prospects of such exams, confusion about how to structure their preparations and uncertainty about the precision needed in answering multiple choice tests. This workshop helps familiarize participants with the exam, provides information on key social work content, and fosters extensive practice in addressing multiple choice exams.

At the conclusion of this workshop, participants will:

  • Understand how the ASWB exams are created and linked to licensure in the US and Canada
  • Be familiar with tips for successfully taking multiple choice exams.
  • Have experience completing over 50 sample questions and analyzing their personal results.
  • Become aware of their personal strengths and weaknesses in content and in test-taking.
  • Understand key concepts in human behavior, assessment, social work practice, DSM-IV/V, and ethics.
  • Obtain a practice workbook with content reviews and over 200 sample questions.

Session length: 4-6 hours

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19. Straight Talk about Professional Ethics

Ethics shape our sense of right and wrong, and inform our actions every day. Professionals must incorporate their own values with those of the profession, and understand how to apply ethical standards to complex and vexing dilemmas involving clients and colleagues. This session provides a useful review of the foundations in making ethical decisions and implementing ethical actions across a variety of social work settings and roles.

At the conclusion of this session, participants will take away

  • Knowledge of the key features of the NASW, APA, NBCC and other codes of ethics
  • Familiarity with a model for ethical decision making
  • Appreciation of the role of moral courage in acting on ethical principles
  • The ability to apply this knowledge to an array of relevant case examples.
Seminar length:
1- 4 hours depending on level of application

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20.  Strategies for Fostering Organizational Change

Change is inevitable, but it is rarely embraced. Whether the change is personal, organizational or societal, desired or dreaded, massive or microscopic, resulting from opportunity or from catastrophe, it forces people from their comfort zones and thus engenders an array of emotions and reactions. This workshop addresses the impediments to enduring change and the strategies, tools and skills leaders can employ to plan for and facilitate effective and durable change efforts.

At the conclusion of this workshop, participants will:

  • Understand the emotions and behaviors engendered by change
  • Learn nine guidelines for leading change
  • Apply concepts to past experiences with organizational change (positive and negative)
  • Understand how to anticipate problems, resistance, and plan effective action
  • Engage in self-assessment relative to change management skills
  • Apply concepts to anticipated changes or provided cases
  • Be familiar with resources for further information on change management.

Session length: 1-4 hours

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21. The Ethics of Attraction

While the health and helping professions have clear prohibitions on sexual involvement with clients, there is less guidance about the phenomena that can lead to such transgressions. How can clinicians assure that the warmth, trust and positive regard that are hallmarks of the helping relationship do not become distorted and destructive and that nascent feelings of attraction are not ignored or mishandled?

In this session, we will explore the attraction spectrum and the indications that arise when affinity for a client has ceased to be constrictive. Through the presentation and discussions of cases, participants will learn:

  • Strategies for ethically responding to and addressing affection in an ethical manner
  • The clinical signs of client attraction
  • The red flags that precede sexual impropriety
  • The skills and strategies educators, clinicians and supervisors can use to effectively address attraction to clients
  • To apply the knowledge and skills for risk assessment and management to case examples
  • The resources for learning more about dilemmas in this domain of practice

Seminar length:  1-6 hours. Longer sessions allow for greater depth and discussion.

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22. The Ethics of Practice with Minors

Social workers and other professionals in child-serving settings strive to meet serious human needs in an often fragmented and frustrating social service environment. Every day, in schools, hospitals, child protective, residential and other settings, a delicate balancing act takes place between the constraints of policies and resources and the needs of clients. In addition to providing services that are clinically sound and responsive to their clients', workers must also be attuned to the ethical dimensions their cases present. How can they uphold principles such as confidentiality, informed consent and self-determination with a clientele whose rights and choices are constrained by age, maturity, and legal and parental prerogatives?

This workshop addresses the strategies helping professionals can use to bridge those tensions, to deliver effective, ethical services. Participants will learn about ethical decision making, explore the practice norms associated with various child-serving settings, and apply ethical, legal, and practice standards to work with minors. In particular, participants will:

  • Understand the ABCDE Model for making ethical decisions
  • Understand how to distinguish legal responsibilities to minors from ethical and clinical responsibilities
  • Appreciate the ways that agency norms and minors' developmental stages affect the application of ethical concepts
  • Practice ethical decision making using the ABCDE Model of Ethical Decision Making
  • Identify resources for continued learning

Seminar length:  1-6 hours. Longer sessions allow for greater depth and discussion.

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23. The Ethics of Professional Practice in Rural Settings

Close, overlapping, and interdependent relationships are all hallmarks of rural areas. The social structures of these communities are flexible and not highly differentiated, resulting in intersecting social and professional interactions that can test long-held ethical and clinical concepts, such as confidentiality, objectivity, competence, and client-practitioner boundaries.

This workshop examines the features of rural social work practice as they relate to these ethical concepts, and provides guidelines for appropriately addressing challenging situations.

Participants in this seminar learn:

  • Five unique features of practice in rural areas
  • Four concepts on ethical practice
  • How to employ the concept of "thick and thin" boundaries
  • How to apply critical thinking to at least four commonly occurring ethical dilemmas experienced in rural practice

Seminar length:  2-4 hours. Longer sessions allow for greater depth and discussion.

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24. The Ethics of Responding to Clients and Crime

Helping professionals often encounter clients who are involved with the justice system, as crime victims, suspects, or offenders. These situations give rise to complex ethical dilemmas involving confidentiality, conflicts of interest, personal and public safety, and challenges in upholding the best interests of the client. The differences among the populations involved in the justice system and the wide variety of activities that may constitute “crime” further complicate the dilemmas.

This workshop addresses the unique considerations when serving justice-involved clients and the ethical standards that apply to dilemmas occurring with these populations. We will use case vignettes to operationalize workshop concepts and will provide resources for continued learning.

At the conclusion of this session, participants will:

  • Be able to distinguish among categories of criminal disclosures, crimes, and non-crimes.
  • Distinguish between compelled and uncompelled therapist disclosures.
  • Understand the role that standards of informed consent, conflicts of interest, confidentiality and self-determination play in uncompelled disclosures.
  • Understand the clinical, ethical and legal pros and cons of uncompelled disclosures
  • Apply the concepts and standards on disclosure to case examples
  • Be familiar with the resources for learning more about dilemmas in this domain of practice

Seminar length:  1-4 hours. Longer sessions allow for greater depth and discussion.

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25.  The Visible Helper:  Navigating Our Public and Private Selves

The concept of purposeful use of self suggests that clinicians are the vehicles by which relationships with clients are created and change occurs. Yet helping professionals are not blank slates. We carry with us our life experiences, personal characteristics, preferences and biases, families and community ties. How can we become aware of and channel these qualities so that they enhance practice rather than derail it? How can we tell when certain experiences or traits are ill-suited for a particular setting or clientele? How can professionals live fully and visibly in their communities and their families while managing intrusions from their professional lives?

This workshop will draw from a variety of areas to offer answers to these questions and foster discussion about the complexities in successfully reconciling our personal our professional selves.

In this lively and thought provoking workshop, participants will:
  • Understand the elements of professional use of self, including self-awareness, countertransference, professional development and self-regulation.
  • Be aware of the situations in which personal and professional worlds can overlap and identify instances when this is congruent or constructive and instances when it may be problematic.
  • Be familiar with the ethical concepts such as boundaries, conflicts of interest, self-disclosure, authenticity, and the differential application of these concepts in particular scenarios.
  • Be able to apply these concepts to dilemmas that may arise in rural service delivery, practice in the age of social networking, and in reconciling personal experiences and identities with professional roles.
  • Assist one another in problem solving to effectively resolve ethical dilemmas that arise at the intersection of personal and professional identities.
Seminar length: 2-6 hours. Longer sessions allow for greater depth and discussion.

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Moral Courage,
Jul 10, 2012, 8:15 AM
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